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PRIVACY POLICY

What type of information do you collect? 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. 

 

How do you collect information? 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. 

Why do you collect such personal information? 

We collect such Non-personal and Personal Information for the following purposes: 

  1. To provide and operate our services; 

  2. To provide our visitors & members with ongoing customer assistance and technical support;

  3. To be able to contact our visitors & members with general or personalised service-related notices and promotional messages; 

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;  

  5. To comply with any applicable laws and regulations. 

 

How do you store, use, share and disclose your site visitors' personal information? 

 

Our company is hosted on the Wix.com platform & the Mighty Networks platform. Wix.com & Mighty Networks provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s & Mighty Networks’ data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

 

For further information about how Mighty Networks store your information, you can view their privacy policy here: https://www.mightynetworks.com/privacy-policy

 

 

How do you communicate with your site visitors? 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, direct message via Mighty Networks, telephone, text messages, and postal mail. To opt out of receiving such messages as set out above, please email info@ahandpickedlife.com.

 

How do you use cookies and other tracking tools? 

Our website uses: 

  • First-party cookies: Cookies that Wix.com has placed on our site 

 

We use cookies for the following important reasons: 

  • To provide a great experience for browsers and customers. 

  • To identify our registered members (users who registered to your site). 

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform. 

  • To ensure our platform is secure and safe to use. 

The cookies used on our website fall into one of four categories:  

  1. Essential Cookies - let you move around the website and use essential features like secure and private areas. 

  1. Analytic Cookies - let us understand how you use our website (e.g. which pages you visit), to provide statistics on how our website is used, improve the website by identifying any errors, and performance issues. 

  1. Functional cookies - are cookies used to remember choices users make to improve their experience (e.g. language). 

  1. Marketing cookies - are used to collect information about the impact of our marketing campaigns performed in other websites on users and non-users. 

 

For information on how our external hosting platform Mighty Networks uses cookies, you can view their privacy policy here: https://www.mightynetworks.com/privacy-policy

 

How can your site visitors withdraw their consent? 

If you don’t want us to process your data anymore, please contact us at info@ahandpickedlife.com or send us mail to: 61 Park Road, Sale, Cheshire, M33 6HS. 

 

Privacy policy updates 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.  

 

Questions and your contact information 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@ahandpickedlife.com or send us mail to: 61 Park Road, Sale, Cheshire, M33 6HS.

CONTACT
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